Una vez contrates el servicio, se te enviará un formulario inicial. Nuestras profesionales estudian tu caso y en función de las necesidades, se asigna a la psicóloga más adecuada.

Tu psicóloga se pondrá en contacto contigo a través del chat de la app Fénix para agendar tu sesión.

The therapeutic process is completely individualized, so its duration will depend on each case and each problem.

It also depends on whether you want to deal only with a specific problem that is affecting your life or if you want to carry out a deeper and more complete process of self-knowledge.

Depending on what we cover in each session, you will take “homework” to do at home. These tasks will help us to deepen what we deal with in each session so that the therapeutic work is not limited only to the therapy hour, but rather you can integrate it in a much deeper way.

They are not mandatory tasks, of course, but they are highly recommended for the process to be truly effective.

As a therapist, I am obliged to maintain professional secrecy, what happens and what we talk about during the sessions remains between you and me.

It is important to keep in mind that I am obliged to break confidentiality in case I perceive that your life or that of other people is in danger.

In addition, Fénix professionals work together. If you decide to hire a complete nutrition, training and psychology service, I will discuss with your nutritionist and your trainer aspects that may be important when it comes to personalizing your guidelines.

If you need to cancel or change your session, you can notify me at least 24 hours in advance (except due to force majeure, such as illness or accident of your own or those close to you).

If you do not notify me sufficiently in advance or do not show up at all, the session will not be refunded.

At Fénix, we seek to provide a comprehensive service for your health and well-being, and in that service attention to mental health cannot be missing.

We offer completely personalized individual therapy sessions, attending to the different needs of each person and adapting the process as much as possible to them.

We work with humanistic methodology, body techniques and analytical music therapy.

The sessions are online, through the Eholo platform. You can connect from the device that is most comfortable for you (computer, tablet or mobile) and from the place where you feel most comfortable, although the ideal is for it to be a place where you can be alone and there are no interruptions.

For each session, you will receive an email and an SMS with the video call link.

The duration of the sessions is 1 hour.

The most common thing is to start the process with weekly therapy sessions and, as we advance in the therapeutic objectives, to space out the sessions, but there are people who prefer to start the process directly with biweekly sessions.

It will depend a lot on the preferences and needs of each person, so we will personalize the process as much as possible.